Burnout measurement

Copenhagen Burnout Inventory (CBI) – Complete Guide

Understand how the Copenhagen Burnout Inventory (CBI) measures personal, work, and client-related exhaustion, how scores are calculated, and how to interpret benchmarks before you take the burnout test.

What the CBI measures

The Copenhagen Burnout Inventory (CBI) is an open-source screening instrument developed by the National Institute for Occupational Health in Denmark. It evaluates exhaustion in three domains:

Each scale uses the same 5-point response set to keep the questionnaire quick and comparable across roles. Scores are converted to a 0–100 scale so you can quickly see which areas feel most intense.

How CBI scoring works

Answers are recoded to numeric values (Always = 100, Often = 75, Sometimes = 50, Seldom = 25, Never/Almost never = 0). We average the items in each scale and round to the nearest whole number. The CBI literature suggests the following interpretive anchors:

Scope Score range Typical interpretation
Personal 0–49 Low exhaustion; daily recovery is working.
Personal / Work / Client 50–74 Moderate exhaustion. Watch triggers and add recovery buffers.
Personal / Work / Client 75–89 High exhaustion. Consider workload redesign and additional support.
Any scale 90–100 Very high strain. Prioritise rest and consult a professional if symptoms persist.

These thresholds come from the original validation paper and follow-up occupational health studies. Your context matters—compare trends over time and combine results with conversations about workload, support, and health.

Normative benchmarks

Because the CBI is open, many organisations have published reference values. Common findings across healthcare, education, and knowledge work cohorts include:

Use these numbers as orientation, not a diagnosis. Persistent scores above 60 merit a conversation about workload and health with your manager, HR partner, or clinician.

Why we use the CBI

We chose the CBI because it is validated, openly available, and separates personal, work, and client demands. Licensed tools like the Maslach Burnout Inventory (MBI) or the Burnout Assessment Tool (BAT) require paid access and are harder to integrate in self-guided settings.

Curious about how the CBI compares to other instruments? Read our overview in the burnout assessment guide for side-by-side differences.

Try the burnout test

Get personal, work, and client burnout scores in five minutes using the full Copenhagen Burnout Inventory.

Keep learning

Pair the Copenhagen Burnout Inventory with these resources to deepen understanding and plan next steps.

Burnout assessment tools compared

See how CBI stacks up against the Maslach Burnout Inventory, BAT, and OLBI when you are choosing an instrument.

Read more Comparison

What is burnout?

Understand how burnout is defined, how it differs from depression, and what managers can do to respond early.

Read more Foundations

Articles on burnout

Browse practical pieces on recovery habits, compassion fatigue, and workload design for teams.

Read more Articles

Evidence-based guidance from our team

The About Burnout editorial team synthesises peer-reviewed research on stress and recovery into practical advice. We cite the studies we rely on and invite independent clinicians to review updates.

Last reviewed for accuracy

May 1, 2024

About Burnout Editorial Team

Writers & researchers focused on occupational wellbeing

Cross-disciplinary team that translates peer-reviewed burnout research into accessible guidance for individuals and organisations.

Includes experience in organisational psychology, employee wellbeing programmes, evidence synthesis, and workload design.

About Burnout Research & Insights

Data and literature review contributors

Responsible for maintaining the burnout assessment, reviewing validation studies, and curating emerging evidence on job demands and recovery.

Monitors Copenhagen Burnout Inventory research, stress and resilience studies, and job demands-resources frameworks.

External clinical review

We are actively recruiting licensed clinicians with stress and occupational health expertise to review new content. Reach out via editor@about-burnout.com if you are interested in contributing.

Independent clinicians we collaborate with

Key studies referenced

  • Kristensen TS, Borritz M, Villadsen E, Christensen KB (2005). The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. — Work & Stress, 19(3), 192–207 View study
  • Milfont TL, Denny S, Ameratunga S, Robinson E (2008). Burnout and wellbeing among New Zealand secondary school teachers. — Work, 30(4), 357–367
  • Schaufeli WB, Bakker AB (2004). Job demands, job resources, and their relationship with burnout and engagement. — Journal of Organizational Behavior, 25(3), 293–315